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We do not issue ISO certificates. Audits and certification decisions are made by independent certification bodies.

ISO standards for logistics and transport companies

Freight, courier and warehousing companies usually meet ISO standards in client contracts and supplier onboarding. The focus is practical: how loads are handled and secured, how drivers are managed, how vehicles are maintained and how a lost or damaged consignment is investigated. The standards below address those controls.

Updated 5 November 2026

Why organizations in this sector ask

Client and shipper onboarding

Large shippers often screen logistics providers on quality, safety and security. What they require varies by client, so ask them.

Cargo security and loss

Theft, tampering and damage are costly. Supply-chain security management gives a structured way to assess and reduce risk.

Driver and fleet safety

Road incidents hurt people and disrupt service. Fleet standards focus on driver hours, vehicle condition and journey planning.

Standards to look at first

Management-system certificationISO 9001Quality managementCovers consistent service delivery: order handling, delivery proof, damage claims, customer complaints and subcontracted carrier control.
Management-system certificationISO 28000Supply-chain securityA supply-chain security management standard dealing with threats to goods and operations, such as theft, tampering and unauthorized access at depots and in transit.
Management-system certificationISO 39001Road traffic safetyFocuses on road traffic safety for organizations whose operations affect it, such as fleets. It looks at driver management, vehicles and journey risk.
Management-system certificationISO 45001Occupational health and safetyRelevant to warehouse and loading-bay hazards, forklift operations, manual handling and driver fatigue.

Common challenges

  • Subcontracted carriers and owner-drivers are hard to monitor and their records are incomplete.
  • Proof of delivery and damage reports arrive late or in different formats.
  • Vehicle checks and maintenance depend on individual drivers.
  • Access to depots, yards and trailers is controlled informally.
  • Incident investigations stop at the driver rather than looking at planning, schedules and vehicles.

Evidence you may be asked to show

  • Vehicle maintenance schedules and completed inspection records.
  • Driver licence checks, training and working-hours records.
  • Proof of delivery, damage and loss reports with follow-up actions.
  • Subcontractor carrier approval and performance records.
  • Depot access control records and security incident logs.

Questions an auditor might ask

  • How do you check and monitor the carriers or drivers you subcontract?
  • Show me what happened with the last damaged or lost consignment, from report to corrective action.
  • How do you plan routes and schedules so drivers can stay within working-hour limits?
  • Who can enter the yard or warehouse, and how is that controlled and recorded?
  • How do you review road incidents to find causes beyond individual driver error?

What a certification scope can look like

  • Example: Road freight transport and delivery services for commercial customers.
  • Example: Warehousing, inventory handling and order fulfilment at a named facility.
  • Example: Courier and last-mile delivery operations.
  • Example: Freight forwarding and coordination of subcontracted transport.

These are illustrations to discuss with the certification body. We do not approve or pre-approve scope. MIYAAR CONNECT explains and connects; the certification body audits and decides.

Common questions

Which standard do shippers most often ask for?
It depends on the shipper. ISO 9001 is common for service quality. Security and road-safety standards come up when the cargo or fleet risk is higher. Check the client's supplier requirements.
Does certification replace customs or transport authority requirements?
No. Licences, customs rules and transport regulations are set by the relevant authorities. Check with the authority or your client about them.
We use a lot of subcontracted drivers. Can that be included?
Subcontracting is part of what the certification body will look at when defining scope and checking controls. Discuss it with them when you ask for a quote.
What decides the price?
Employee numbers, number of sites and depots, fleet size and the standards combined. See the page on certification cost factors. A certification body gives the quote.

What affects certification cost

Useful reading

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